Effective Date: May 15, 2026
Welcome to Annie’s Home Kitchen. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. General Information
Annie’s Home Kitchen provides homemade food products, baked goods, kitchen-related products, and related services through this website. By using this site, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products & Services
All products displayed on the website are subject to availability. We make every effort to display product descriptions, images, pricing, and details accurately; however, slight variations may occur due to handmade preparation, packaging, lighting, or ingredient availability.
We reserve the right to discontinue any product or service without notice.
3. Pricing & Payments
All prices listed on the website are in INR unless otherwise stated.
We reserve the right to change prices at any time without prior notice. Payments must be completed through the approved payment methods available on the website.
Orders will only be confirmed after successful payment verification.
4. Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order at our discretion, including but not limited to:
- Incorrect pricing or product information
- Suspected fraudulent transactions
- Unavailability of products
- Violation of our policies
If your order is cancelled after payment, the applicable refund amount will be processed to your original payment method.
5. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, courier delays, weather conditions, festivals, or unforeseen circumstances.
Customers are responsible for providing accurate delivery details. Annie’s Home Kitchen will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.
6. Returns & Refunds
Due to the nature of food and handmade products, returns may not be accepted unless.
Since all products are freshly baked to order:
Orders once confirmed cannot usually be cancelled.
Refunds are not available for change-of-mind cancellations.
In case of any quality concerns, please contact us within 24 hours of delivery.
7. Allergies & Ingredients
Our products may contain or come into contact with common allergens including milk, nuts, wheat, APF (All purpose flour), soy and other ingredients.
Customers are responsible for reviewing ingredient information before placing an order. Annie’s Home Kitchen will not be liable for allergic reactions or health-related issues arising from product consumption.
8. Intellectual Property
All content on this website, including logos, text, graphics, images, videos, recipes, and branding materials, is the property of Annie’s Home Kitchen and protected under applicable copyright and intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. User Conduct
By using this website, you agree not to:
- Use the site for unlawful purposes
- Attempt to damage or interfere with website functionality
- Submit false or misleading information
- Copy or misuse website content without permission
10. Limitation of Liability
Annie’s Home Kitchen shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website, products, or services.
All products and services are provided on an “as available” basis without warranties of any kind unless otherwise stated.
11. Third-Party Links
This website may contain links to third-party websites for convenience. We are not responsible for the content, policies, or practices of those external websites.
12. Privacy
Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information in accordance with our policies.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall fall under the jurisdiction of the appropriate courts in Haryana, India.
14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website:
Annie’s Home Kitchen Contact Page